Empowering enterprise: Refugees and hosts thrive with business support services in Kenya

A stronger Chamber of Commerce and targeted business training supported by the ILO are boosting small enterprises for refugees and host communities in the Turkana and Garissa counties of Kenya.

In these areas, several aspiring entrepreneurs face significant barriers when starting and maintaining small- and medium-sized enterprises (SMEs). Lacking crucial business skills and having limited access to support services, these communities’ economic potential is stifled. The International Labour Organization (ILO) PROSPECTS Programme has recognized this challenge, providing business development services (BDS) across Turkana and Garissa. Through this initiative, and specifically its Financial Education and the Start and Improve Your Business programmes, the ILO aims to empower aspiring entrepreneurs and allow them to overcome any obstacle in the way of realizing their dream.

Since 2021, the ILO PROSPECTS program has partnered with the Turkana and Garissa Chambers of Commerce in Kenya to boost their effectiveness and support entrepreneurs. The program aims to help both refugees and local community members start and grow sustainable businesses.

A core component of the initiative is the SIYB Programme and Financial Education, which are a series of courses that teach participants how to develop business ideas, manage finances, and plan for growth. Specialized programs, like the Women’s Entrepreneurship Development (WED) Programme, provide targeted support to help women overcome specific business challenges. As of 2024, 2,652 entrepreneurs were trained, with an even split between men and women.

After completing training, entrepreneurs receive follow-up support, including guidance on implementing business plans, record-keeping, and legal registration. The Chambers also provide technical assistance and connect entrepreneurs with financial institutions.

The initiative also includes the Jamii Biashara online platform, which was launched to help entrepreneurs, especially in remote areas, connect with buyers and suppliers. It showcases their products and services, allowing them to expand their customer base and reduce transaction risks.

The success of the program is highlighted by real-world examples, such as Christine Fazili Kalibanya, a refugee who grew her tailoring business, and Fozia Abdullahi, a trader who gained control of her finances through record-keeping. The program aims to create an environment where entrepreneurs can thrive, enhance resilience, and foster long-term social cohesion in displacement-affected communities.

ILO PROSPECTS is helping turn ideas into sustainable enterprises, driving broader economic growth across Turkana and Garissa.

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Source: ILO